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Air Export CSA - Gateway

Date: 03-May-2019

Location: Chicago, IL, US

Company: Panalpina

Req ID: 160388
Job Function: Air Freight
Full-Time/Part-Time: Full-time
Contract Type: Regular Employment
Job Level: Entry-level
Purpose of Position

To process air export consolidations with high accuracy by using proprietary forwarding applications, ensuring operational excellence and high productivity.


Provide accurate, timely and friendly customer service to offices and/or agents via telephone, fax, e-mail, as required

Review documentation for accuracy and export/destination compliance

Ensure proper completion of all accounting procedures and data entry

Process shipments by:

o checking piece count of all HAWBs against MAWB piece count

o setting up files according to destination and cut-off requirements

o booking shipments with airlines/gateways, securing confirmed bookings

o compiling information for preparation of any reports as required

Prepare documentation by:

o Processing the MAWB and Manifest

o Printing shipping documents and invoices (if applicable)

o Sending pre-alert and uplift information to destination

Assure that file contains all necessary document copies in correct sequence

Report all pertinent information to department management on shipment/vendor problems

Coordinate “In Bond” shipments with Import Department along with clearing T.I.B.’s before export

Skills & Requirements

• Basic freight forwarding knowledge of air export

• Excellent application skills and competence

• Ability to work in fast paced environment

• Knowledge of Panalpina products

• Ability to effectively multi-task

• Detail oriented

• Team player