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Country Air Freight Systems & Processes Manager (f/m/d) Germany

Date: 13-Apr-2019

Location: Frankfurt am Main, Germany

Company: Panalpina

Req ID: 157735
Job Function: Air Freight
Full-Time/Part-Time: Full-time
Contract Type: Permanent
Job Level: Management
We are looking to hire a Country Air Freight Systems & Processes Manager (f/m/d) Germany preferably based in our office in Frankfurt/Moerfelden or Dusseldorf to the next possible start date. One of our other Panalpina locations in Germany would also be a possibility for this job opening.


In this position, you lead the System & Processes Team with focus on optimization and always questioning yourself, "How should we organize ourselves to deliver our services and add value for our customers?" Further you establish and enforce standards that drive quality, eliminate rework, and enable the industrialization of our processes. The following tasks describe your job in detail:

• Lead productivity and quality initiatives within our Country or Region through process standardization

• Identify and drive new process implementation to reduce costs and manage risks across the product Air Freight

• Improve operations with the right tools and systems, and enable staff to work more effectively and efficiently

• Identify and analyze business demand and provide business expertise for system developments

• Deliver and lead through business process trainings for all new initiatives as well as review training material

• Analyze and drive centralization of workflows within the organization

• Act as a counterpart for questions and conflicts regarding process change; cooperate with "business partners"


• Bachelor's degree in Business Administration/Economics/Logistics or apprenticeship in freight forwarding with experience

• Minimum 5 years of professional experience in Air Freight organization plus 2 years of leadership experience

• Deep experience in business process and project management, process engineering, continuous improvements and change management

• Strong analytical and problem solving skills as well as the ability to communicate open and clearly

• Good knowledge of MS Office, SAP and other systems, EDI's are welcome

• Fluent English and German skills (written and spoken) as well as the willingness to travel

Specifics for Job/Environment

• Interesting and challenging task in an international environment and a defined responsibility

• Personal development and flat decision-making levels

• Contribution and space to turn new and own ideas into reality

• Attractive salary plus company pension scheme

We are looking forward to receive your complete application including information on the notice period, earliest possible entry and salary expectation.


If you wish to learn more about this opportunity, please contact:

Human Resources Germany

Lisa Wiemann

+49(6105) 937-539

Persons with a severe disability are invited to apply.

The Panalpina Group is one of the world's leading providers of supply chain solutions, combining its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. The Panalpina Group operates a global network with some 500 offices in more than 70 countries and employs around 14.000 people worldwide.