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Regional CFS Operation Key Account Manager Asia Pacific

Date: 05-Aug-2019

Location: Hong Kong, China

Company: Panalpina

Req ID: 161333
Job Function: Marketing and Sales
Full-Time/Part-Time: Full-time
Contract Type: Permanent
Job Level: Management
Position Summary:

Manage and develop the assigned key accounts within the region to meet the objective of service delivery account retention and gross profit/volume growth with focus on the container freight station (CFS) part of the business;

Drive key accounts from implementation, optimization to steady state, taking into account commercial and operational perspective.

Responsibility:

* Drive and manage the CFS quality, performance and service delivery of assigned key accounts;

* Lead the process standardization and optimization to improve performance and minimize customer specific processes;

* Secure retention of assigned key accounts, identify up and on selling opportunities and monetize value added services;

* Drive continuous improvement and optimization initiatives.

* Analyze margin and manage pricing and tariff, billing and Day sales Outstanding.

Requirement:

* Bachelor degree in Logistics, Supply Chain Management or related discipline;

* 10 years’ experience in global forwarding or logistics functions, preferably with experience in managing global accounts;

* Possess solid experience in CFS management;

* Excellent in business communication and presentation skills;

* Strong analytical and problem solving skills;

* Good at interpersonal skills and building customer relationships at various levels;

* Fluent in both written and spoken Cantonese, English and Mandarin.