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District System & Process Trainer Ocean Freight

Date: 15-May-2019

Location: Los Angeles, CA, US

Company: Panalpina

Req ID: 158537
Job Function: Ocean Freight
Full-Time/Part-Time: Full-time
Contract Type: Regular Employment
Job Level: Professional
Position: District System & Process Trainer Ocean Freight

Reporting Line: District Head of Product

Matrix Line: Regional Ocean Freight Systems & Process Manager

Location(s): Los Angeles or Seattle

Purpose of the role

The District Systems & Process Trainer will be responsible for the training of the Ocean Freight Processes and System Functionality at District level.

The primary purposes of this role are:

1. Strive towards best in class trained workforce through training and promotes organizational learning

2. Responsible to continually review how system users are working within SAPTM & other OF applications and ensure users are fully utilizing its full potential in the execution of their daily tasks.

3. Supports continues improvement through business process standardization enhancement, training and system updates

Key Tasks

* Deliver business process and system training on all systems and for all new initiatives

* Facilitate in improving Country Operational KPI through identifying improvement opportunities and training

* Supporting SAP TM team in release testing, including UAT for SAP TM and other OF applications

* Reviews standard procedures and training material and adapts to local needs, where required.

* Strives towards best in class trained workforce and promotes organizational learning

* Identifies best practices and feeds sharing process

* Understands and trains all FOP relevant processes and helps to identify gaps

Decision Making Authority

Decides on training demand and sets training priorities for their countries / districts

Function / Market & Industry Knowledge / Business Acumen / Process working

Required skills:

* Understand Panalpina’s product organization (i.e. Ocean Freight)

* Holistic, analytical and structured working methodology

* Strong didactical skills, enthusiastic trainer, experienced in operational training (all levels)

* Preferably higher educational level (economics, logistics)

Profound knowledge of

* the Ocean freight industry

* business process management (BPM), process re-engineering

* quality management (QM) / continuous improvement programs

Skills & Competencies

Competencies – Leadership

* Independent working attitude

Good ability to

* manage projects with large scope

* drive innovation, manage change and deal with ambiguity, devising effective change management processes

* think creatively and "outside of the box" when needed

* Has a high propensity to travel

* Ability to break up complexity and translate it into required actions

* Demonstrates personal excellence through honesty, integrity and respect. Upholds and promotes ethics and values. Respects confidentiality

Educational background / Work experience

* Bachelor's degree in Business Administration/Economics/Logistics or freight forwarding apprenticeship

* 5-10 years of work experience in Panalpina’s Ocean Freight organization

* International working experience preferred

Language skills

* Fluent in English (written and spoken)

* Local country language

Computer Literacy

* Good knowledge of Microsoft® Office Software (Excel®, Word, PowerPoint® and others)

* Good knowledge of SAP®

* Profound in SCP, GBD, GPM, MyPanalpina, etc.

* SAP FIN experience (shipping run) of advantage