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Ocean Exports Co-ordinator

Date: 08-Feb-2019

Location: Manchester, United Kingdom

Company: Panalpina

Req ID: 159275
Job Function: Ocean Freight
Full-Time/Part-Time: Full-time
Contract Type: Permanent
Job Level: Professional
Department: Ocean Exports


Contract Type: Permanent

Full time/Part time: Full Time

The Panalpina Group is one of the world's leading providers of supply chain solutions, combining intercontinental Air and Ocean Freight with comprehensive Value-Added Logistics Services and Supply Chain Services. We operate a global network with some 500 branches in more than 80 countries, and employ approximately 15,000 people worldwide.

We are looking to hire an Ocean Exports Co-ordinator to process export shipments with high accuracy by using proprietary forwarding applications, ensuring operational excellence and high productivity in cooperation with the Business Unit Customer Service department.

Key Tasks

* Coordinate and oversee export shipments on a daily basis

* Receive work instruction from BU Customer Service & process the file – see IMS full process

* Issue transport instruction to carrier, monitor timely collection

* Complete export customs clearance declarations

* Ensure all required security declarations are completed in a timely manner

* Timely validate and post audit of Hazardous Cargo declarations data

* Verify and ensure IMO (HazMat Declaration) matches with MBL data

* Prepare manifest and MBL instructions to carriers and forward them in accordance with carrier’s documentation cut-off date

* Review MBL for accuracy and alert management and designated origin/destination contacts of any deviation from last pre-advice

* Ensure pre-alerts were send to the correct Origin Booking counterpart

* Obtain onboard confirmation (COB) from carriers for LCL shipments and also own consolidation containers

* Send SOB e-mails to correct overseas OSC or destination PA offices within 48 hours after vessel departure

* Distribute transportation documentation as required (MBL, HBL, HazMat Declaration, Manifest) to overseas counterparts, i.e. either OSC or destination PA office

* Contact carriers, PA origin and destination offices in case of issues with documentation or cargo

* Pass on files to Billing Group for invoicing within one (1) business day from “COB”

* Advise Team Supervisor of all claims or potential claims and issue preliminary claim letter(s) to involved carriers

* Monitor vendor compliance with service standards and requirements as per contract terms

* Report all pertinent information to Team Supervisor on customer/vendor problems, i.e. unusual problems and interoffice or company situations that may be of interest

* Ensure that e-file contains all necessary documents and that necessary retention / return of originals is completed in accordance with Import Supervisors instruction

* Update Track and Trace application with milestones as instructed by Supervisor

* Other duties as requested

Qualifications & Knowledge

* Functional experience in Air and Ocean Exports preferable but not necessary

* Strong administration skills

* Customer focused

* Knowledge of Panalpina products and services

* Comprehensive market knowledge

Skills & Competencies

* Process oriented

* Able to work independently as well as in a team

* Able to solve problems

* Advanced communication and interpersonal skills

* Reliable

* Target driven

* Able to use own judgment

* Able to prioritize and meet deadlines

Educational background / Work experience

* Commercial experience

Language Skills

* Advanced level or fluent in local language (spoken and written)

Specifics for Job / Environment

Given immigration restrictions in the UK/IE, work permits for this position for non EU nationals are unlikely to be granted. In the circumstances, non EU nationals who do not already have the right to work in the UK should ensure that they will be granted such a permit before applying.