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Ocean Imports Co-ordinator

Date: 08-Feb-2019

Location: Manchester, United Kingdom

Company: Panalpina

Req ID: 159274
Job Function: Ocean Freight
Full-Time/Part-Time: Full-time
Contract Type: Permanent
Job Level: Professional
Department: Ocean Imports

Location:Manchester

Contract Type: Permanent

Full time/Part time: Full Time

The Panalpina Group is one of the world's leading providers of supply chain solutions, combining intercontinental Air and Ocean Freight with comprehensive Value-Added Logistics Services and Supply Chain Services. We operate a global network with some 500 branches in more than 80 countries, and employ approximately 15,000 people worldwide.

We are looking to hire an Ocean Imports Co-ordinator acting as an interface with Customers, Sales, Subcontractors and Panalpina offices and Agents, ensuring within immediate team, the delivery of operational excellence, high productivity and customer satisfaction.

Key Tasks

* Coordinate and oversee import shipments on a daily basis

* Co-ordinate with overseas origin station in order to arrange shipment

* Communicate with client at all stages

* Arrange Import customs clearance declarations, with brokerage team

* Issue transport instruction to intermodal, monitor timely delivery

* Pass on files to Finance team for invoicing

* Advise Team Supervisor of all claims or potential claims and issue preliminary claim letter(s) to involved carriers

* Monitor vendor compliance with service standards and requirements as per contract terms

* Report all pertinent information to Team Supervisor on customer/vendor problems, i.e. unusual problems and interoffice or company situations that may be of interest

* Ensure that e-file contains all necessary documents and that necessary retention / return of originals is completed in accordance with Import Supervisors instruction

* Update Track and Trace application with milestones as instructed by Supervisor

* Other duties as requested

* The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business.

Qualifications & Knowledge

* Functional experience in Air and Ocean Exports preferable but not necessary

* Strong administration skills

* Customer focused

* Knowledge of Panalpina products and services

* Comprehensive market knowledge

Skills & Competencies

* Process oriented

* Able to work independently as well as in a team

* Able to solve problems

* Advanced communication and interpersonal skills

* Reliable

* Target driven

* Able to use own judgment

Able to prioritize and meet deadlines

Educational background / Work experience

* Commercial experience

Language Skills

* Advanced level or fluent in local language (spoken and written)

Specifics for Job / Environment

Given immigration restrictions in the UK/IE, work permits for this position for non EU nationals are unlikely to be granted. In the circumstances, non EU nationals who do not already have the right to work in the UK should ensure that they will be granted such a permit before applying.