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Country Manager, Ecuador

Date: 07-Apr-2019

Location: Quito, Ecuador

Company: Panalpina

Req ID: 159438
Job Function: General Management
Full-Time/Part-Time: Full-time
Contract Type: Regular Employment
Job Level: Management
Purpose of the position

The Country Manager’s key responsibility is to focus on Customers, Quality and Productivity:

* Responsibility for the Country EBIT

* Develop and foster customer relationships and provide best in class customer service

within the country

* Adhere to corporate strategies and policies and to country law

* Optimize the transaction, increase revenues and manage costs optimally

* Lead Country Team, including Business Unit Managers

* Encourage and develop employees within the country

* Centralization to the maximum and continuous strive for back-office efficiency to avoid doubling-up of activities

* Each Country will continuously strive for maximum productivity to assume best use of all resources

Key Tasks

Responsibility for all operational activities on country level;

* Responsible for the financial results and the continuous supervision of the financial status, including activities in the field of accounting, financial controlling and strategic planning;

* Prepare the local budget including the investment program, together with detailed documentation according to the instructions issued by Corporate Controlling;

* Develop and expand customer relationships;

* Implement the Internal Control System (ICS) and all processes included in the Internal Management System (IMS);

* Responsible for the standardization of processes, structures and systems according to corporate decisions;

* Arrange and continuously optimize organizational structures, including internal service providers, shared service and competence centres;

* Responsible for the supervision of personnel matters, with particular emphasis on staff training and career planning, including the identification and development of employees for further group wide roles in cooperation with local HR. Ensure the adherence to instructions, policies and guidelines defined by Global Process Owners and corporate functions;

* Ensure the adherence to the Panalpina Code of Conduct;

* Inform him/herself about all applicable local and international laws, regulations, and legal obligations and of ensuring compliance;

* Strictly adhere to the global signing powers and scope of competence policy and the reporting & accounting manuals;

* Ensure a regular and consistent information flow to the Regional Management.

Quality, Health, Safety & Environment

* Participate in country-level review meetings regarding quality, health, safety and environment action plans, activities and performance

* Review and approve all relevant country-level objectives & targets regarding quality, health, safety and environment

* Evaluate strategic and operational risks and opportunities to country-level operations and business interests regarding quality, health, safety and environmental topics, including environmental and workplace health and safety regulations, changing expectations of stakeholders, and national/local issues.

Decision Making Authority

* Responsibility for budget and business performance on country level

* Disciplinary responsibility for all direct reports

* As defined in the Global Signing Powers Policy

Function / Market & Industry Knowledge / Business Acumen / Process working

* Functional know-how in air / ocean / logistics / SCM

* Understanding of PA strategy and products

* Knowledge about markets & competitors, about trends & challenges for our industry

* Business Acumen (understands principles and language, incl. the fundamentals of

finance and profitability

* Solid business administration competence

* Has an overall understanding of business processes and independencies

Skills & Competencies

* Good strategic and planning skills, ability to translate strategy to operational plan and execute

* Proven track record in People management and Leadership Skills (knowledgeable in Recruitment Selection/Training/Development/Coaching/Conflict Management/Performance Management)

* Good communication skills (open and confidential communication style)

* Solid know how in change management and innovation (analytical, systematic, creative, inventive)

* Strong decision-making capabilities and high accountability

* High result orientation and customer focus

* Ability to integrate and coordinate efforts/resources across functions and boundaries

* Management and organizational skills (prioritize, plan, assign, delegate, control)

* Act as a role model for Corporate Values and fully adheres to the Code of Conduct

Educational background / Work experience

* Higher education level in Forwarding and Business Administration

* Management experience (minimum 3 years)

* Relevant working experience (minimum 5 years)

* Industry experience (minimum 3 years)

* Preferably international working experience

Language Skills

* Fluent in English and Spanish

Computer Literacy

* MS Office skills and good knowledge regarding PA IT systems