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Business Unit Head of Ocean Freight/ Gerente de Frete Marítimo de Filial (159693/313/AS)

Date: 13-Mar-2019

Location: Santos, Brazil

Company: Panalpina

Req ID: 159693
Job Function: Ocean Freight
Full-Time/Part-Time: Full-time
Contract Type: Regular Employment
Job Level: Professional
Sub-department: [[Ocean Freight]]

Office Location: [[Santos]]

Travel Required: [[Up to 10%]]

Start Date: [[TBD]]

The Panalpina Group is one of the world's leading providers of supply chain solutions. The company combines its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions for eleven core industries. Drawing on in-depth industry know-how and customized IT systems, Panalpina manages the needs of its customers' supply chains, no matter how demanding they might be. Energy and Project Solutions is a specialized service for the energy and capital projects sector.

The Panalpina Group operates a global network with some 500 offices in more than 70 countries, and it works with partner companies in over 90 countries. Panalpina employs approximately 14,000 people worldwide who deliver a comprehensive service to the highest quality standards – wherever and whenever.

We are looking to hire a [[Business Unit Head of Ocean Freight]]


Ensure ocean freight operational execution, track implementation and monitor adherence of the ocean team to the Panalpina Global & Area standard processes and guidelines in order to meet or exceed KPIs and ensure 100% regulatory compliance at BU level


• People management

• Extensive knowledge of the customs procedures of Import and Export in the maritime modal, as well as some related areas such as air modal, customs clearance, road transport, commercial, billing...)

• Knowledge of Panalpina's strategy and products

• Knowledge of the main customs regimes and practices of foreign trade


• Team management

• Establish flow of operations in specific cases, ensuring profitability for Panalpina.

• Monthly validation of team point control and overtime


• English fluent

Specifics for Job

Active team leadership

• Provide feedback on procedures and give guidance to efficiently analyze and qualify potential improvement initiatives,

• Monitor adherence to implemented standards procedures

• Identify process improvements and drive the implementation

• Drive continuous improvement of BU Ocean Operations

• Evaluate and monitor operational risks, ensure contingency planning and implement corrective actions

• Support new accounts implementation with SOPs , EDI interfaces and Ocean Freight applications

• Monitor and ensure high level of data quality within the product to internal and end users

• Evaluate and Monitor team performance like productivity, service level... (PEAR)

• Identify potential high profiles within the team for development

Bachelor's degree in Business Administration/Economics/Logistics or similar

Minimum 3 years on the position