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Country Business Development Manager Singapore

Date: 13-Jul-2019

Location: Singapore, Singapore

Company: Panalpina

Req ID: 160853
Job Function: Marketing and Sales
Full-Time/Part-Time: Full-time
Contract Type: Permanent
Job Level: Professional
Key Tasks

* Establish and develop new business opportunities with potential customers in the assigned territory and with assigned/named targets: A, B, C segment customers (profitable type of targets).

* Work out GP projection and long/short term action plan to achieve target

* Carry out sales calls sales visits in accordance with KPI (10 x week min) in assigned territory and report all visiting reports in CRM timely (by FRI noon every week).

* Execute sales process as per roll out/training: pipeline management (sales cycles reporting in CRM). Provide client and target information, maintenance of Customer Relationship Management System (CRM). Collaborate closely with internal sales resources/experts: IV Managers, TLD and product teams to maximize closing ratio.

* Assure successful client integration: implementation collaboration with operation teams every time business is on boarded. Follow the Panalpina implementation processes.

* Assist Finance to achieve the desired DSO target based on respective portfolio of customers

* Ensure proper knowledge of Panalpina’s products at all time by attending and completing all trainings offered and available.

Quality, Health, Safety & Environment

* Perform assigned tasks to support Panalpina meets its objectives and targets regarding quality, health, safety and environment as documented in IMS and follow all requirements as set out in the QHSE policy.

* It is the responsibility of all staff to ensure that their day to day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.


* Any other job-related tasks as assigned by the superior.

Decision Making Authority

* Pricing authority within defined guidelines

Function / Market & Industry Knowledge / Business Acumen / Process working

* Functional experience in air / sea / customs brokerage

* Basic sales knowledge

* Complete understanding of PA service offering and pricing policy

* Understanding of PA (strategy, products and solutions)

* Local market knowledge (customers, competitors, suppliers)

* Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints

Skills & Competencies

* Self-motivated and self-disciplined

* Ability to manage cross-functional interfaces (Operations and ISPs)

* Self-management (Planning, Organizing & Goal Setting, Execution)

* Good interpersonal and written and verbal communication skills

* Decision-making capabilities

* Organized, flexible and able to work under tight deadlines

* Administration skills

* Customer focus

* Team player

Educational background / Work experience

* Degree Holder or Diploma with leadership quality can be considered

* At least 3 years of general industry business experience

Language Skills

* English and local language

Computer Literacy

* High competency with MS Office (Word, Excel & Powerpoint)